by David Lozano, Earned Media Senior Manager, Banner Health

Choosing the best hospital for care is important to many people. What some folks may not realize is that outside of recommendations a neighbor, friend or relative may have about a hospital or a doctor, or reviews that you may see on the internet, some organizations do grade hospitals as a courtesy service to the public. Those grades reflect the safety and quality of care that hospital is able to provide its patients.

The Leapfrog Group, a national nonprofit organization that focuses on the quality and safety of American health care, is one such organization that recently released its fall 2017 Hospital Safety Grades. Banner Casa Grande Medical Center is proud to announce that we received an “A” grade from this organization, which means that our hospital ranks among the top health care providers in the country, when it comes to quality and patient safety.

“Our mission is simple – focus on what we can do to not only make health care easier for the consumer, but also safer,” said Rona Curphy, CEO of Banner Casa Grande Medical Center. “Quality and continuum of care are extremely important to us. We want to make sure that a patient’s stay here is positive, that we were able to provide everyone with the care they needed and deserved, but that they also were not readmitted back to the hospital later on for the same illness.”

Every year, The Leapfrog Group asks more than 2,600 acute-care hospitals across the nation to voluntarily complete a survey on patient safety information. Banner Casa Grande is one such hospital that provides this information. A panel of patient safety experts, most of them medical doctors, select 27 measures of publicly-reported hospital safety data. That data is then calculated and peer reviewed to determine the outcome grade of each measure. A few of the things the safety experts from The Leapfrog Group measure before issuing their hospital safety grade, include:

  • Whether a computer was used as part of a patient’s treatment or care
  • Whether a nurse and/or doctor used proper hand hygiene before administering patient care
  • Doctor and nurse communication
  • Good communication from a doctor or nurse about medications a patient may be taking

The Leapfrog Group said that these ratings or grades educate people and allow patients to be able to choose the safest and highest quality hospital before they have a procedure, like maternity care or an elective surgical procedure. In addition, The Leapfrog Group encourages potential patients to look at these safety ratings in the event they or a loved one may ever require emergency care, and to also talk with their primary care physician about hospitals that are available to them.

“We also encourage patients to look at these grades, and talk to their doctors about the care they’ve received or could receive at Banner Casa Grande,” Curphy said. “We know that those who live in our communities have choices when it comes to picking the safest and highest quality of medical care that’s best for them or their loved ones. We want our patients to know that should they ever need us for safe and quality care, we’re here for them.”

A full description of the data and methodology used in determining The Leapfrog Group grades is available online at For more information about services offered at Banner Casa Grande Medical Center, please go to