by Matthew Bertsch, PharmD, Director of Pharmacy and Education, Sun Life Health


Have you ever wondered why you take certain medications, or why they have certain side effects? Ever wondered what alternatives there may be to your medications or how your various conditions impact your body or other conditions you have?
Maybe you have also wondered who you might be able to talk to about these things.
At Sun Life Health we believe in integrated medicine, which means that you have more than one provider who may help with your conditions. One of these providers who educates you may be one of our clinical pharmacists who specialize in chronic disease state management.
The integration of clinical pharmacy services plays a pivotal role in enhancing patient care. These services extend beyond traditional dispensing roles, encompassing comprehensive medication management, disease state management and maybe the most important, patient education. The emphasis on education yields numerous benefits for both patients and the health care system.
Clinical pharmacy services at Sun Life Health empower patients with knowledge about their medications and health conditions. Pharmacists work directly with patients and their primary care providers, providing personalized education that ensures understanding of medication regimens, potential side effects and the importance of adherence.
This education is critical in chronic disease management, where proper medication use can significantly impact health outcomes.
Patients who understand the importance of their medications are more likely to take them as prescribed, reducing the risk of complications and hospital readmissions. For instance, a diabetic patient educated about the role of insulin and lifestyle changes in managing blood sugar levels is more likely to maintain their regimen, leading to fewer health complications.
Another advantage is the enhancement of patient engagement and self-management. This empowerment leads to better health outcomes and fosters a collaborative relationship between patients and health care providers.
Clinical pharmacy services also play a crucial role in optimizing therapeutic outcomes through medication therapy management. By reviewing patient medications and health conditions, pharmacists identify potential drug interactions, recommend adjustments and collaborate with other health care professionals for the best possible outcomes.
At Sun Life Health, patient education is at the core of many of our services. By empowering patients with the knowledge they need to manage their medications and health conditions effectively, these services contribute to improved medication adherence, enhanced patient engagement and optimized therapeutic outcomes.


